Unified Workforce Hub
Centralize agents, shifts, attendance, and payroll in one intelligent dashboard built for high-volume BPOs.
Trusted by 120+ BPO teams worldwide
AI-Powered Workforce Management for Modern BPOs
Unify CRM & HRMS in one intelligent platform. Cut scheduling time by 40%, boost agent performance, and scale operations without chaos.
99.9%
Uptime SLA
50K+
Agents managed
40%
Time saved
Live
Agents
812
Queues
12
AHT
4:32
Live agents
812
online
Adherence
96.2%
Platform capabilities
Everything your BPO needs to scale
One platform for workforce, customers, and people operations.
AI-Powered Scheduling
Auto-generate optimal rosters with skill matching, forecast demand, and reduce overtime by up to 32%.
Agent CRM & Dialer
Track every contact, DNC compliance, and campaign performance with real-time agent scorecards.
Performance Analytics
Live KPIs, QA scores, and conversion funnels — drill down by team, campaign, or individual agent.
Enterprise Security
Role-based access, audit logs, and SOC-ready controls to protect sensitive customer data.
Mobile-First Ops
Native mobile app for agents — clock in, chat, view schedules, and update CRM on the go.
Solutions
HRMS & CRM — open in your dashboard
Product showcase
Experience BPO Logics CRM & HRMS
Choose HRMS or CRM · pick a module · click to open full screen
Executive HR Dashboard
Organization-wide view with employee counts, growth charts, department breakdown, and live attendance panel.
Mini Dashboard
Personal home screen showing profile summary, today's attendance status, and department announcements.
Manage Employees
Search and manage your workforce — add employees, open records, and keep headcount data up to date.
Proven ROI
Numbers that speak for themselves
0
Scheduling time saved
0
Agents managed
0.0
Uptime SLA
0
BPO teams worldwide
Testimonials
Loved by operations leaders
“BPO Logics cut our scheduling time by 40% and gave leadership a single source of truth across 3 sites.”
“The CRM + WFM combo is exactly what we needed. Our agents adopted the mobile app within the first week.”
“Finally a platform that understands BPO complexity — compliance, scale, and razor-thin margins.”
Pricing
Simple, transparent plans
Choose the plan that fits your team. Scale without surprises.
Ready to transform your BPO operations?
Join 120+ teams on BPO Logics. Book a free demo — no commitment.